The Hollywood Studded Leather Crossbody Bag Evergreen

Your satisfaction is our priority.

At Celebrity Aura, we are committed to providing exceptional service and ensuring customer satisfaction. We understand that sometimes a purchase may not meet your expectations, and we’re here to assist. Please review our return policy for detailed guidelines. Eligibility for Returns Returns are accepted within 14 days of the delivery date. Items must be returned in their original condition: unworn, unwashed, and with all tags and packaging intact. Proof of purchase (e.g., order number or receipt) is required. European Union Customers—14-Day Cooling-Off Period If your order is shipped into the European Union, you are entitled to a 14-day cooling-off period. This means you have the right to cancel or return your order for any reason and without providing justification. The following conditions apply: Items must be in the same condition as when you received them, including being unworn, unused, with tags, and in their original packaging. Proof of purchase (e.g., order receipt or order number) is required. Please contact us at [thenextgenhub.ca@gmail.com] to initiate a return under this policy. Non-Returnable Items Personalized or custom-made products. Items marked as "Final Sale." For questions about the return eligibility of an item, contact us at [thenextgenhub.ca@gmail.com]. Return Shipping Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. For European Union customers exercising the 14-day cooling-off right, return shipping costs are the responsibility of the customer. Refund Process Refunds will be processed to the original payment method within 7-10 business days of receiving and inspecting the returned item. Shipping fees are non-refundable. Exchanges Exchanges are available for defective or damaged items. Please contact us at [thenextgenhub.ca@gmail.com] for assistance. How to Initiate a Return Contact us at [thenextgenhub.ca@gmail.com] or use our Returns Center on the website. Provide your order details and the reason for the return. Once approved, ship the item to the return address provided. Additional Information Items returned without prior approval may not be eligible for a refund or exchange. We recommend using a trackable shipping service to ensure safe delivery. Our Commitment to You We strive to make your shopping experience smooth and enjoyable. While customers cover return shipping costs in most cases, our team is always here to provide support and address any concerns.

Shop with peace of mind at Celebrity Aura. We are committed to providing: 1- Secure Payments: Your personal and payment information is protected with industry-leading security measures. 2- Hassle-Free Returns: If you’re not completely satisfied, we offer easy returns and exchanges. 3- Quality Guarantee: Every product is thoroughly inspected to meet our high standards. 4- Responsive Support: Our dedicated team is here to assist you every step of the way. Your satisfaction is our top priority. Buy with confidence today!